Privacy Policy
Last Updated: August 22, 2024
Welcome to the Privacy Policy of Quick Qore Inc. This policy governs the use of (i) the QuickQore website located at https://www.quickqore.com (the “Site”); (ii) any other website operated by Quick Qore Inc. or its affiliates and subsidiaries (collectively, “QuickQore,” “we,” “us,” “our”); and (iii) all related products and services. This Privacy Policy outlines the information we collect from you during your use of the Site and our services, how we use and disclose that information, and the steps we take to protect your privacy. It also explains your choices regarding your personal information, including how to access, correct, and delete your data.
By using our Site or services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy, which is incorporated into our Terms of Service.
QuickQore may also provide other web sites and software, including without limitation quickob.com, and the services provided through such web sites and software. These Terms also govern your use of such web sites, software and services which, for purposes of these Terms (and the QuickQore’ Privacy Policy referred to in Section 1 below) are included in the definitions of “Site”, “Application” and “Services”.
What Information Do We Collect?
Our primary goal in collecting personal information from you is to ensure a secure, efficient, and tailored experience on our platform. This enables us to offer services and features that align with your needs, making your experience with QuickQore smoother and more personalized. We only gather personal information that we deem necessary to achieve this purpose.
Generally, you can explore the Site without revealing your identity or sharing personal details. However, once you register as a User, we may ask you to provide contact and identity information, billing details, and other personal data as required by the relevant forms on the Site. The specific information requested may vary depending on your role as a User. Where applicable, we will indicate which fields are mandatory and which are optional on these forms.
As you engage with the Site, you may occasionally enter or submit personal information to us. For instance, if you are a Subscriber, you may provide timesheet entries or billing information. If you are a Customer, you might enter payment details related to invoices submitted by a Subscriber. Additionally, during your use of the Site, you may provide personal information about third parties that is relevant to the services we offer. For example, as a Subscriber, you could enter personal details about your Customers or staff within the service context.
You always have the choice to withhold information by opting not to become a User or by choosing not to use certain features of the Site that require specific data.
For Subscribers, we may collect credit card information for billing purposes. If you are a Customer making recurring payments to a Subscriber, we may collect and store your credit card information to facilitate those payments.
Some sections of our Site, where personal data is collected, may use framing techniques to present content from our partners while maintaining the look and feel of our Site. Please note that in such cases, you are providing your personal information directly to these third parties, not to QuickQore. The relevant third party will be identified on that specific section of the website.
We may also engage third-party companies to process personal information for marketing or analytical purposes, enhancing our services and programs.
Technologies such as cookies and similar tools are used by QuickQore and our partners (e.g., advertising, marketing, and analytics), affiliates, or other service providers. These technologies help us analyze trends, administer the Site, track users’ interactions with the Site, and collect demographic information about our user base as a whole. We may receive individual or aggregated reports based on these technologies from our partners.
We use cookies to remember user settings, store login credentials, authenticate users, run website experiments, and store analytics data. Users can manage cookie usage at the individual browser level. If you choose to reject cookies, you can still use our Site, but certain features or areas may be restricted.
We collaborate with a third-party partner to either display advertising on our Site or manage our advertising on other platforms. This partner may use cookies to gather information about your activities on our site and other websites to provide you with advertising tailored to your interests. If you prefer not to have this information used for interest-based ads, you can set your preferences accordingly. Please note that this does not opt you out of receiving ads altogether; you will still see generic ads.
How We Use Your Information
We may use your personal information primarily to deliver the services provided by QuickQore, including resolving service and billing issues, troubleshooting problems, processing payments, and enhancing your overall experience. This information helps us tailor our services to your specific needs, inform you about relevant offers, products, services, events, and updates, and customize your experience. Additionally, it allows us to detect and prevent errors, fraud, and other criminal activities, enforce our Terms of Service, and send you system or administrative messages. Occasionally, we may also use your email address or other contact details to request feedback on our services, notify you of media opportunities, or invite you to events.
We may also utilize your personal information to improve our marketing strategies, analyze Site usage, enhance our content and product offerings, and customize the Site’s layout and services. These activities may involve automated decision-making and profiling. The ultimate goal is to refine QuickQore’s offerings to better meet your needs, providing a seamless, efficient, secure, and personalized experience on our platform.
Sharing Your Information
We may share or disclose your personal information with third parties only in ways that align with this Privacy Policy, including the following:
- User Information: In the normal operation of the Site, Subscriber timesheets and invoices (including data entered by “staff” members) are accessible to the relevant Customers, and Customer information is visible to the respective Subscriber. Generally, the information you enter on the Site is accessible to others you have granted account access to, whether they are Customers, Subscribers, staff members, or other authorized users.
- Payment Information: We may use the credit card and other personally identifiable information (such as payment processor email addresses) you provide to process payments through our payment processor intermediaries. We do not store credit card information unless Subscribers or their Customers choose to save this information for recurring payments. In all other cases, our payment processors are solely responsible for storing this data. We may also share personally identifiable information with payment processors for risk management and fraud prevention.
- Third-Party Products and Services: Occasionally, we may offer you related products and services that integrate with or complement QuickQore’s offerings. For example, you might be given the opportunity to request financial services, including loans, from third parties. We will only share your information with these third parties if you choose to request their services. If you do, we will provide the necessary information to the relevant third party on your behalf. Please note that we do not control how these third parties use, store, process, or disclose your information. Your relationship with these third parties will be subject to their separate terms and conditions and privacy policies, which we recommend you review carefully before proceeding.
- Aggregated Data: We generate statistical, aggregated data related to our users and services for analytical purposes. This aggregated data, derived from personal information and other sources, is anonymous and does not identify any individual. We use this data to understand our customers better and to develop, improve, and market our services. We may share this aggregated data with third parties.
- Public Forums: If you post on our forum or blog, your username and any other information you include will be visible in your posts or comments and available to the public. All activities in public areas of the forum are identifiable by your User ID, and others can see your published content. If you disclose personal information in a forum or blog post and wish to have it removed, please contact us at the support details listed below. Our blog commenting system is managed by a third-party application, which may require registration to post a comment. To remove personal information from the comments section, you may need to contact or log in to the third-party application. To learn how this third-party application uses your information, please review their privacy policy.
- Affiliates, Subsidiaries, and Service Providers: We may use services from affiliates, subsidiaries, and unrelated service providers in operating the Site, which may involve sharing personal information. For example, third-party hosting companies may host data, including personal information, on their servers. We ensure that our service providers are reputable, have adequate security measures, and meet our expectations regarding handling confidential information. These companies are authorized to use your personal information only to provide services to us.
- Legal Requests and Business Transitions: QuickQore may disclose personal data in response to lawful requests from public authorities, including national security or law enforcement requirements. We may disclose your information (a) to governmental authorities during investigations, (b) in response to court orders, subpoenas, or other legal proceedings, (c) as required or permitted by law, (d) in good faith to protect QuickQore’s rights or property, and (e) if QuickQore undergoes a merger, acquisition, or sale of assets. In such events, you will be notified via email and/or a prominent notice on our Site about any changes in ownership or how your personal information is used, along with any choices you may have regarding your data.
- Consent to Receive SMS Messages: By using QuickQore, you consent to receive SMS messages for two-factor authentication (2FA). These messages are strictly limited to security functions and will not be used for marketing or promotional purposes.
- Opting Out of SMS Communications: If you opt not to enable 2FA or do not agree to receive SMS messages for this purpose, you acknowledge that this decision is made at your own risk. Disabling 2FA significantly reduces your account’s security and may leave it vulnerable to unauthorized access. QuickQore strongly recommends enabling 2FA to protect your account and personal information. If you choose not to enable 2FA, QuickQore will not be responsible for any security breaches or unauthorized access resulting from this decision.
- Security and Privacy: We are committed to protecting your privacy. The phone number you provide for 2FA will only be used for security purposes and will not be shared with third parties, except as required by law.
- Use of SMS for 2FA: You acknowledge and agree that SMS messages will be sent to the mobile number you provide during registration or account setup. These SMS messages will include authentication codes necessary for completing the 2FA process during login or other security-related actions.
- Your Privacy Matters to us: QuickQore is committed to protecting your privacy. SMS consent and phone numbers provided for the purpose of SMS communications will not be shared, sold, or disclosed to any third party or any other entity for marketing purpose. The phone numbers collected will only be used for delivering SMS communications related to your account and services provided by QuickQore.
Your Use of Other Person’s Information
In order to facilitate the services provided by QuickQore, the platform allows you, in certain circumstances, to grant other Users limited access to the personal information of other individuals. For instance, if you are a Subscriber, you may grant a staff member access to your Customers personal information through the Site. By agreeing to our Terms of Service, you confirm that you have obtained all necessary consents and have the right to collect, use, and disclose the personal information of other individuals as described in this Privacy Policy. Furthermore, you acknowledge that the indemnity provision in the Terms of Service applies to any non-compliance with the aforementioned obligations.
If you use our referral service to tell a friend about QuickQore, we will ask for your friend’s name and email address to send them a one-time invitation to visit the Site. QuickQore may stores this information solely to send this one-time email, track the success of our referral program, and ensure compliance with applicable laws. Your friend may contact us at contact@quickqore.com to request the removal of this information from our database.
Other Information Collectors
Except as expressly included in this Privacy Policy, this document only addresses the use and disclosure of information that we collect from you. If you disclose your information to other parties through the Site—whether they are Subscribers, Customers, or other third parties—different rules may apply to their use, collection, and disclosure of the personal information you share. Since we do not control the information practices of third parties, you are subject to their privacy policies. We encourage you to ask questions before disclosing your personal information to others.
Consent for Withdrawal
If you are a resident of the of California, we provide a process for you to withdraw your consent for the processing of your personal information. To initiate this process, please contact us at contact@quickqore.com. We will verify your information before proceeding and take the necessary steps in compliance with applicable laws and regulations.
Correcting, Updating, and Transferring Your Personal Information
Upon written request, QuickQore will provide you with details of the personal information we hold about you. To review, update, or delete your personal information to ensure its accuracy, you can log into your account or contact us at contact@quickqore.com. We typically respond within one month of receiving your request. To help us process your request, we may ask for additional information, including government-issued identification to verify your identity.
Account Deletion
QuickQore operates within a complex business ecosystem that connects various users, including contractors, companies, and customers. This ecosystem relies on the exchange and sharing of information, such as tracked hours, invoices, and payments, which are essential for the proper functioning of the network and other connected systems. Due to the interconnected nature of these services, certain data must be retained for as long as necessary to ensure the system’s proper operation and compliance with accounting standards.
When you choose to close your account, QuickQore will remove your information from our marketing and billing systems to prevent any further communications or charges. However, some information may be retained as required by law or to support the ongoing functionality of the systems you have interacted with. QuickQore will ensure that any data no longer needed for these purposes is deleted in a compliant manner, and we will consider your deletion request within the framework of applicable laws.
Data Retention
We will retain your information for as long as your account is active or as needed to provide you with services. Our goal is to retain your information only as necessary to comply with legal obligations, accepted accounting principles, resolve disputes, and enforce our agreements. This retention period may extend beyond the closure of your account.
The retention period for your data will depend on the type of information. For example, accounting-related data will be retained for at least seven years, while temporary cookie data from web visitors may not be retained at all.
International Transfer of Personal Information
Except as outlined in this Privacy Policy, we do not share your personal information with third parties. When we do transfer your personal information to third parties or service providers, we take appropriate measures to ensure that data processing is conducted securely and in compliance with applicable data protection laws.
If you require more details about how your personal information is transferred, including a list of organizations with whom it may be shared, please contact our team at contact@quickqore.com.
Supplemental Policy Information
Invitations:
QuickQore allows you to invite others to collaborate with you through your account. To facilitate this, QuickQore may ask you to either import or manually enter your contacts’ email addresses. As directed by you, we will then send them an invitation on your behalf, or provide other notifications reflecting any changes you make to their status within your account.
If you click on a link to a third-party site, you will be redirected from the QuickQore site to the site you selected. Should you choose to use a third-party product or service in conjunction with QuickQore, you will enter into a separate license agreement with that third party for the use of their product or service, and they will handle your data according to their own terms. You will be notified of this at the relevant time. Since we cannot control the activities of third parties, we cannot take responsibility for how they use your personal information, nor can we guarantee that they will follow the same privacy practices as QuickQore. We strongly encourage you to review the privacy policies of any third-party service provider before engaging with their services. If you visit a third-party website linked from a QuickQore site, please read their privacy policy before providing any personal information.
With your consent, we may display your testimonial along with your name. If you wish to have your testimonial removed, please contact us at contact@quickqore.com.
Our website includes Social Media Features, such as Facebook, LinkedIn, Instagram, YouTube, Thread, and Twitter buttons, and Widgets, like the “Share This” button or other interactive mini-programs that may run on our site. These Features may collect your IP address, the specific page you are visiting on our site, and may set a cookie to ensure proper functionality. Social Media Features and Widgets are either hosted by a third party or directly on our site. Your interactions with these Features are governed by the privacy policy of the respective company providing them.
For California Residents:
The California Consumer Privacy Act (“CCPA”), effective January 1, 2020, regulates how QuickQore handles the personal information of California residents and provides certain rights with respect to that information.
QuickQore operates as both a “business” and a “service provider” under the CCPA. This supplemental privacy policy applies specifically to the information we collect when we interact directly with you in our role as a business.
When we serve as a service provider—such as when QuickQore provides services to another company that you interact with—we adhere to the instructions of the business that engaged us regarding how we process your personal information. For more details on how your personal information is processed by other companies, including those that engage us as a service provider, please reach out directly to those companies.
This supplemental privacy policy is effective as of January 1, 2020, and applies exclusively to residents of California. It may be subject to future updates. The general privacy policy remains in effect to the extent that it applies to you as a California resident. As required, this policy discloses certain uses and disclosures of personal information in a specific format, and informs you of your rights under the CCPA. Any capitalized terms used in this supplemental privacy policy carry the same meanings as those defined in the general privacy policy.
Notification of Privacy Statement Changes
We may revise this privacy statement to reflect changes in our data handling practices. Should we make any significant alterations, we will inform you by sending an email to the address associated with your account or by posting a notice on this Site before the changes take effect. We encourage you to review this page periodically to stay informed about our current privacy practices.
Complaint Process with Supervisory Authorities
If you are dissatisfied with how we handle a complaint or disagree with the resolution we propose, you have the right to lodge a complaint with the relevant supervisory authority.
Contact Us
We strive to make our privacy practices transparent and easy to understand. If you have any questions, concerns, or require more detailed information, please contact our data protection representatives at:
3070 Bristol Pike, Suite 2/231 Bensalem, PA 19020,
- 215 967-5158
- 223 207-3082
- contact@quickqore.com
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