Security and Reliability Safeguards

Security and Reliability Safeguards

At QuickQore we know that our customers rely on us as an important part of their business processes and record keeping. We take our responsibilities to our customers seriously, and the security and reliability of the software, systems and data that make up the QuickQore application are our top priority.

Security

SSL

All information between your browser and QuickQore is protected from eavesdroppers with 2048-bit SSL encryption. The lock icon in your browser verify that you aren’t talking to a phishing site impersonating QuickQore and that your data is securely transit.

Firewalls

The QuickQore application – including your data – rests securely behind firewalls.

Vulnerability scanning

QuickQore servers are scanned for vulnerabilities regularly by automated scanning, our managed security provider. This involves common security issues such as: Outdated software version, CVE identifiers, misconfigurations, access, weak passwords and access control.

Strong encryption

QuickQore uses industry standard encryption protocols and practices to responsibly transmit sensitive information (including cardholder data).

Physical security

The QuickQore servers are located in state-of-the-art datacentres, which provide biometric access controls, multifactor authentication, perimeter security, surveillance systems, security personnel, redundant power feeds and generators, robust fire suppression, and carefully monitored climate control to protect the servers that store your data and manage your billing.

PCI Compliance and Card Holder Data

Cardholder data should only be input by the user in areas that explicitly require it. QuickQore handles cardholder data in accordance with PCI Data Security Standard requirements.

Where cardholder data storage is required (i.e. automatic payments on recurring templates) QuickQore leverages PCI DSS Level 1 Compliant partners who undergo an annual audit of its infrastructure. In addition, QuickQore maintains its PCI DSS Level 1 compliance and has its audit conducted by an independent third-party on an annual basis. A PCI attestation of compliance (AOC) can be requested to contact@quickqore.com.

Secure Development Practices

QuickQore developers follow the secure development practices described in OWASP. Furthermore, we subscribe and adhere to the principals of least access.

Breach Notification

If there is a security and/or privacy breach that occurs, we will notify the necessary authorities and impacted customers within the legally required timelines via email based on the Applicable Data Protection Law. Dedicated customer support channel is set up to assist affected individuals, providing guidelines and answering questions related to the breach.

Reliability

Redundant servers and datacentres

The QuickQore infrastructure uses redundant storage and servers to keep the application and your data available in the case of hardware failure – and another set of servers and storage in a geographically separate datacentre in case our primary datacentre is made unavailable by a disaster or other disruption.

Managed hosting

The QuickQore Application utilizes GoDaddy for hosting requirements. With a vast array of clients with varying needs, GoDaddy provides an environment that allows for the fast delivery of features, continued product innovation, reliable security and stability and a reduced chance of downtime.

Backups

The data in your QuickQore account is replicated across multiple database servers in two geographic locations to prevent a single failure from causing data loss. Additionally, that data is backed up nightly to tape and stored in a secure offsite location to ensure that, even in the event of a catastrophe like a tornado or flood, your information will be safe and your records can be quickly restored.